Even after a successful sales, customer care& service is very important to us. Here you will find all manuals and current updates for our products.
If you need assistance with a problem with our products, please use our support form in the following link to ensure fast support.
After we have received your mail, a support ticket is automatically created in our ticket system, where all information about your support case is stored and can be traced at any time.
When the shoe pinches - we also love to speak directly with our customers
So the support team has all information about your system in a direct conversation and their advantage is that your questions can be answered specifically
You can reach our support team in the headquarter in Austria:
Monday- Tuesday 8.00 am -9.00 pm ( MEZ )
Friday 8.00 am-6.00 pm (MEZ)
kvm-tec ASIA PACIFIC p+ +9173573 20204
kvm-tec CHINA P + 86 1360 122 8145