First Aid Box media4Kconnect

Even after a successful sale, Customer Care & Support is very important to us. Since you have contacted our support,  something doesn't quite go according to your wishes -

we would like to apologize in advance and, of course, offer you the fastest possible support.

You can reach our support team directly at

+43/2253/81912-30 (MO-DO. 8.00 -21.00/8.00 am -9pm & FR 8.00-18.00/ 8.00am - 6 PM)

Our support team will answer your questions specifically.


In the First Aid Box, we have prepared all documents required for the installation - or a support case


Your First Aid for media4Kconnect


Quickinstruction Media4K

 short description for installation Media4K

Manual media4Kconnect


if you are using your media4K in a Switching System
Manual Switching Manager Software


Video C4

kvm-tec functionality



Technical datasheets medIA4K

Technical datasheet media4K redundant

Technical datasheet media4K uncompressed

all technical data at a glance


technical product catalogue


Support sheet

Sheet for tracking in our support system


Technical data sheet, Quickinstructions and First Aid can be found in

additional languages - German and Chinese in the download area of the product 

...where our technical innovations are born
… where our technical innovations are born

powered by wow! solution